Return Policy

All products are non-returnable. NO EXCEPTIONS.
For damaged merchandise, please contact Hi-Lite for instructions on repairs and returns.
Replacement parts will be shipped via ground delivery. No overnight shipments will be authorized.
Products must be inspected by purchaser prior to installation.
Hi-Lite will not be responsible for any electrician fees or labor expenses.
Hi-Lite will not honor any labor, chargebacks, equipment rentals, travel time, or any penalties.

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